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Requests for assistance with online courses

August 24, 2016, 8:22 AM Posted by: Flemming Kristensen Comments: (2)

We want to assist you as best we can with accessing the online exams for ICS 100, Basic Emergency Management and Exercise Design 100.  

If you are in need of some help getting on the system see the "How to Register for Exam" page for guidance.

Also, depending on the settings in your email application, the message from our system may be recognized as spam.  Take a look in your junk mail folder.  Some users have reported finding the message there.

If you are still having difficulty, send an email message to  

Messages will be replied to on the same business day if received between 8:00 am and 4:30 pm mountain time, and the next business day if received later.

We have learned that some email addresses do not save properly in the system.  If you do not receive an acknowldgement message from the system within an hour, we may need to update your profile manually.  Send an email from the address you wish to use to us at 


Ernie Laney said at September 19, 2016, 9:39 AM:
Cant seem to register for an exam as the system always wants to change my email account trying to complete the ICS 100 exam

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Greg said at September 28, 2016, 12:54 PM:
I can't get login

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